Service & Warranty

Our guarantee – a promise to you!

From June 1, 2024, all LOUIS XVI timepieces enjoy a 5-year international warranty. We ensure this guarantee by subjecting our watches to strict quality tests during production.

Our quality testing is carried out by renowned master watchmakers with many years of experience. Your expertise and care give us the security of being your reliable partner for service and guarantee.

A LOUIS XVI watch has an average lifespan of 25 years if properly cared for. This is ensured by the renowned movements and the parts used. To ensure this long lifespan, we offer various service options, which you can find here: Service

Where people work, mistakes can happen. Despite the strictest quality controls, we are not infallible either, especially since many steps in watchmaking are still carried out by hand. If this is the case, you can find our service form here: Service form

We thank you for your trust and look forward to your feedback.